From 1st December the practice will be implementing the Friends and Family Test. It asks people if they would recommend the services they have used at the practice and for ideas and experiences.
The feedback gathered through the FFT will be used by the practice to support improvement of services and empower staff to carry out the sorts of changes that make a real difference to patients and their care.
For a short video follow the link below:
The practice will publish the results on a monthly basis to our patients through our website, notice boards, newsletters, NHS Choices and discussed with our Patient Participation Group.
You can take the Friends and Family Test by either clicking on the link below to download the test card, or through the Friends and Family Test page of our website here or visit the practice.
FFT FEEDBACK CARD.pdf
We look forward to hearing your views and ideas.