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Noticeboard

PATIENT SURVEY

We would like to thank all patients that completed our patient survey and gave feedback. The results can be viewed under Survey Results

Appointment System:

You can now prebook an appointment up to 8 weeks in advance as well as on the day.

You can register to book your appointments on line - please ask our reception staff and bring with you a photo identification. It is a simple process and will save patients time in booking.

 

Important patient information:

Please be aware that some delays may occur under the new system and we ask that you be patient. Please accept our apologies for any inconvenience caused and we greatly appreciate your patience.

Test Results

test_sampleCall 421553 then press 3 after 10am

If you need to telephone the surgery to check results, such as blood, cervical smear or x-ray investigations please telephone after 10am when the telephone is less busy and reception has time to find out if the result is available.

Results of tests may not always be available over the telephone as our receptionists are not qualified to interpret them, or the doctors may have left a message that they wish to telephone or make an appointment to speak to them personally.

Due to the rules of confidentiality, results and investigations will not normally be disclosed to anyone other than the person to whom the test has been performed and you may be asked for some proof of identity before the results are disclosed to you.

Never assume that you will be tracked down if the result is abnormal. Some specimens or results may get lost along the way so it is vital that you always check your results.

Most blood and urine tests take one week, smears one month and x-rays two weeks.

 
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